Frequently Asked Questions


What is Capsule?

Capsule is a medication delivery service in Australia. Capsule partners with local pharmacies to provide a delivery service
you can trust.

Who is your partner pharmacy?

Our partner pharmacies are established Australian pharmacies with locally employed pharmacists and pharmacy technicians.

Do I need a prescription?

If you are ordering prescription medication, yes. Capsule does not write prescriptions.

How long does delivery take?

We provide you with live updates as your order is being processed, dispensed and delivered. We will try and deliver your order within an hour.